Business Analyst

About the Role:

We are seeking an experienced Business Analyst to join our Riyadh-based team. In this role, you will bridge business needs and technical solutions, drive process improvements, and support digital transformation initiatives on the Microsoft Dynamics 365 platform.

Responsibilities:

• Gather and document business requirements through stakeholder interviews and workshops
• Develop and maintain product and sprint backlogs in an Agile environment
• Create detailed process maps, workflow diagrams, and functional specifications
• Facilitate user acceptance testing (UAT) sessions and coordinate defect resolution
• Collaborate with cross-functional teams to ensure alignment between business objectives and technical deliverables
• Support Agile ceremonies including sprint planning, daily standups, and retrospectives
• Analyze data to identify trends, risks, and opportunities for process optimization
• Provide regular status updates and reports to stakeholders and project sponsors

Required Qualifications:

• 5–10 years of proven business analysis experience in an IT environment
• Expertise in Microsoft Dynamics 365 configuration and customization
• Strong experience in managing backlogs and Agile project management
• Proficiency in process mapping tools and methodologies
• Hands-on experience designing and executing UAT plans
• Solid understanding of software development life cycle (SDLC) and Agile frameworks
• Excellent communication, stakeholder management, and presentation skills

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field
• Professional certifications such as CBAP, PMI-PBA, or Scrum Master
• Experience working within the Saudi market or GCC region
• Familiarity with data analytics tools and techniques
• Arabic language proficiency
• PMP or other project management certification